Why Choose Us

At Pets Are Family Transport LLC, we understand that your pets are more than just animals, they’re cherished members of your family. That’s why we go above and beyond to provide safe, reliable, and compassionate pet transportation services. Here’s why families trust us with their furry companions:

1. Military-Spouse and Veteran-Owned Expertise

We are a proud military-spouse and veteran-owned small business. With firsthand experience navigating the challenges of military relocations, we specialize in making pet transport stress-free for military families. Whether it’s a PCS move to Japan or a cross-country relocation, we understand your unique needs and deliver with precision and care.

2. Personalized, Hands-On Care

Every pet’s journey is unique, and we treat it that way. From the moment we pick up your pet to their safe delivery, we provide hands-on care tailored to their specific needs. Our flight nannies travel alongside your pet—whether in the cabin or on the same flight when traveling in the climate-controlled cargo hold—carefully overseeing every stage of the journey.

3. Trusted by Families Worldwide

Our clients consistently praise our professionalism, compassion, and reliability. Here’s what they have to say:

  • "With less than 48 hours before our PCS to Japan, Judy took immediate action and handled everything to get our cat overseas safely. She was kind, professional, and kept us reassured throughout. We’ll absolutely use Pets Are Family Transport LLC again!"

    —Former Japan PCS Customer

  • "Judy was amazing and got our dog safely from DC to Okinawa. She kept us updated, made the whole process stress-free, and we’re truly grateful for her outstanding care and communication."

    —Former Japan PCS Customer

  • "We can’t recommend Pets Are Family Transport highly enough! When Delta declined our dog in Tokyo, Judy and Jonathan managed all the details, kept us informed, and handled the challenges with care and kindness, making a stressful PCS much easier.

    —Former Japan PCS Customer

4. Transparent and Reliable Service

We pride ourselves on clear communication and transparency. From free quotes to detailed travel plans, we ensure you know exactly what to expect. No hidden fees, no surprises, just reliable service you can count on.

5. Comprehensive Services

Whether you need a flight nanny, in-person travel assistance, or private ground transportation, we’ve got you covered. Our services are designed to meet a wide range of needs, from local moves to international relocations. We even offer travel insurance at no additional cost for added peace of mind.

 

6. Compassionate and Professional Team

Our team is passionate about pets and dedicated to providing the highest level of care. We treat every pet as if they were our own, ensuring they feel safe, loved, and comfortable throughout their journey.

Ready to plan a safe, seamless journey for your pet?

Let us handle the complex logistics so you can focus on your next big adventure.